At 1rokok, your privacy is not merely a legal obligation — it is our genuine commitment. This document clearly explains how we collect, use, store, and protect your personal information at all times.
1rokok, accessible at 1rokok.vu, we care deeply about the privacy of every member using our platform. This Privacy Policy is crafted to clearly and transparently explain how we handle your personal information — from initial collection through to data deletion when you request account closure.
This document covers all services provided by 1rokok, including the sports betting platform, slot games, fish shooting games, bingo, the VIP programme, and all other features available on our website and mobile app. By registering an account or continuing to use the 1rokok platform, you are deemed to have read and fully agreed to this Privacy Policy.
We operate in accordance with internationally recognised data protection principles, including data minimisation, purpose limitation, and storage limitation. This means we only collect data that is strictly necessary, use it solely for the stated purposes, and do not retain it longer than required.
To provide a secure, fair, and personalized service for every member, 1rokok collects several categories of personal information. Below is a full summary of the data we collect and why it is needed:
| Data Categories | Example Information | Purpose of Collection |
|---|---|---|
| Identification Information | Full name, identity card number, date of birth | KYC identity verification and legal compliance requirements |
| Contact Information | Email address, phone number | Account communications, transaction notifications and customer support |
| Financial Information | Bank account number, e-wallet, transaction history | Processing deposits and withdrawals as well as fraud prevention |
| Usage Data | Activity logs, games played, bets placed | Service improvements, risk analysis and VIP programmes |
| Technical Data | IP address, device type, web browser, GPS location (if permitted) | Account security, fraud detection and regional compliance |
| Verification Documents | Passport copy, identity card, proof of address | KYC verification and regulatory requirements |
We never collect sensitive information such as your medical records, religious beliefs, or political views. Financial data such as credit card numbers is processed directly by trusted payment providers and is not stored on 1rokok's servers.
Every piece of data we collect is used for a specific and legitimate purpose. 1rokok is committed to not using your data beyond the scope stated in this Privacy Policy. The following are the primary ways we use your personal information:
Your data will not be used for automated decision-making that could significantly affect you without human intervention. Every important decision, such as account termination or withdrawal rejection, will be manually reviewed by the 1rokok team.
The security of your personal data is 1rokok's top priority. We employ a multi-layered security infrastructure designed specifically for the financial and online wagering industry to ensure your information remains protected from all cyber threats at all times.
Data Retention Period: Your personal data will be retained for the duration your account is active, plus a minimum of 5 years after account closure, in line with legal requirements. After this period, data will be securely deleted using a standardised sanitisation method.
1rokok does not sell, rent, or trade your personal data to any third party for marketing or commercial purposes. However, there are specific situations where we need to share your information with trusted parties to ensure the platform operates properly and complies with applicable laws.
All third parties that receive your data are bound by strict data protection agreements and may only use that information for the stated purpose. They are not permitted to share or use your data for any other purpose.
The 1rokok platform uses cookies and similar tracking technologies to enhance the user experience, secure login sessions, and understand how members interact with our platform. The following are the types of cookies we use:
You can manage cookie settings through your web browser. However, disabling essential cookies may affect platform functionality and your overall user experience. Please note that disabling cookies will not delete data that has already been collected.
As a 1rokok member, you have certain rights regarding your personal data, which we take seriously. These rights may be exercised at any time by contacting our support team through official channels:
1rokok recognises and respects your rights under international data protection principles. The following are rights you may exercise at any time.
1rokok strictly prohibits use of the platform by individuals under 18 years of age. We do not knowingly collect any personal data from minors. Should we discover that data has been collected from an underage individual, it will be deleted immediately and the account will be terminated without refund of any balance.
As part of the identity verification process (KYC), we verify the age of every new member before they are permitted to conduct any financial transactions. If you are a parent or guardian and discover that your child has registered an account on our platform without your knowledge, please contact our support team immediately at [email protected].
1rokok reserves the right to amend or update this Privacy Policy at any time to reflect changes in our business practices, new legal requirements, or improvements in how we handle personal data. Any amendments will take effect immediately upon publication of the latest version on this page.
For amendments deemed material or significantly affecting your privacy rights, we will send a notification via your registered email or through a prominent notice within the platform at least 7 days before the changes take effect. This gives you sufficient time to review the changes and make an informed decision.
Continued use of the 1rokok platform after any amendments take effect constitutes your acceptance of the latest version of the Privacy Policy. If you disagree with any amendment, you have the right to close your account and request data deletion in accordance with the procedures set out in Section 7.
If you have any questions, concerns, or complaints regarding this Privacy Policy or how we handle your personal data, our Data Protection Officer (DPO) team is ready to assist. We are committed to addressing every inquiry seriously and within a reasonable timeframe.
You may reach us through the following channels:
We encourage you to contact us first before filing a complaint with a regulatory authority. In most cases, we are able to resolve privacy issues quickly and satisfactorily through our internal channels.
Six core pillars of our data protection system that safeguard your personal information at all times.
All communications between your device and our servers are protected by TLS 1.3 encryption with 256-bit keys that are regularly renewed to ensure no one can intercept your data in transit.
Our two-factor authentication (2FA) system adds an extra layer of security to your account, ensuring only you can access it even if your password falls into the wrong hands.
Our staff are only granted access to the data they genuinely need to perform their duties. All access is logged and periodically audited to detect any misuse.
Our servers and infrastructure use ISO 27001-certified cloud computing providers with data centres located in regions that comply with international data security standards.
Our cybersecurity team operates 24/7 to detect and respond to any security incidents. In the event of a data breach, you will be notified within 72 hours.
When your data is no longer needed, it is deleted using the standardised data sanitisation method (DoD 5220.22-M), ensuring the data cannot be recovered by any party after deletion.
Register now and enjoy a safe, fair, and responsible online betting experience. Your personal data is always protected to the highest security standards.